Wednesday, October 31, 2007

Practical Tips for Better Services

Our good motives and sincere acts of services
give meaning to whatever we are doing and
happiness in all our undertakings.


It implies that if we want ourselves to have betterment of lives, the more we should be concerned of doing something for the good of others. Others may mean our customers or anybody around us.

When service is our concern, selfishness could not conquer us, but we conquer selfishness by goodness of motives which may have natural rewards from the source or designer of life and fate. It coincides to the Golden Rule saying "Do unto others as you would like others do unto you..." agreed in reality by most of the cultures and philosophies of the world.

It points out also the possibility of achieving targets more than what we are expecting because of the support of the people around us
who are affected by our goodness including the
earth's natural contents like plants, animals, weather, etc.
that respond in accordance to what we are doing to them.


Thus, it is just nice and proper to be honest and sincere in whatever we are doing especially in providing services, as we will get more naturally, although we don't expect, as we give our best in giving services for goodness sake. Additionally, we continually monitor our services by considering the needs of those we are serving.

Here are some tips I learned from seminars and experiences which may be helpful in upgrading our services to coincide with what are really needed:

SUBSTITUTING

This is common in schools when a teacher is absent and other teacher would substitute for the students to cope up with the lessons.
Additionally, when cutting woods endangers our natural habitat, we substitute plastic or steel for wood which may avoid forest denudation, erosions, and floods.

COMBINING

There are features combined now like 3 -in-1 coffee, pencil with eraser, pineapple products with phytochemicals which has cancer-prevention attributes and the like wherein more than one usefulness or features are mixed providing more benefits in accordance to the needs.

AMPLIFYING

When the things we are giving would not provide what is really needed as the contents are not enough, we make them bigger like Jumbo Hotdogs, 2 Liters Softdrinks, and the like. Besides, bigger products purchased would mean more discounts provided on the part of the customers.

MINIFYING

In case there are services others could not afford because of higher prize though it is economically justifiable, we tend to provide them something affordable like shampoos or toothpastes in sachets. This would also be applicable if we serve by providing portable or easy to handle things. Notice that the computer chips nowadays are becoming smaller giving birth to the science of Nanotechnology.

PUTTING TO OTHER USE

There are things which can be useful in other use just like liquor bottles which can also be useful as flower vases. The idea of recycling can be applicable here, which result to protection of our natural environment.

ELIMINATING

Notice some of the products emphasizing nothingness of something bad. There are softdrinks with no sugar content to avoid diabetes, processed products with less cholesterol to avoid heart attack, etc. Thus, things which are not helpful in providing good services should be eliminated as decided from research-based evaluation.

REARRANGING

One concrete example here is the re-assembling of the right-hand drive vehicles exported from other countries into left-hand drive vehicles to coincide with the traffic rules and regulations which are opposite to the vehicle requirements of the countries the vehicles were taken from. Moreover, there are malls or department stores that have regular rearrangements considering the psychological tastes of the customers and upholding better positioning in the services they are providing.

We can apply the said tips helpful in upgrading something we like in our blogging management.
But it depends on our creativity on how we would apply.
Can you add or share something valuable in connection with the matter at hand?


By the way, did you notice the acronym made for easy memorization? It is S-C-A-M-P-E-R. Scamper is an action word which means "to run quickly or playfully" (Encarta Dictionary) usually shown in the energetic movements of a horse, according to our trainer before.

Reflectively, "SCAMPER" is a quick move to solve the problems encountered when we are giving services by finding and applying the right solutions.














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